Contact Us
Our customer support team is committed to providing comprehensive assistance for all gaming-related inquiries. We maintain multiple communication channels to ensure prompt resolution of account issues, payment queries, and technical difficulties. Our dedicated specialists operate in full compliance with UK Gambling Commission regulations and prioritise responsible gaming practices.
Support Channels and Response Times
We offer three primary contact methods to accommodate diverse player preferences and urgency levels. Each channel maintains specific operational hours and expected response timeframes.
| Contact Method | Availability | Response Time |
| Live Chat | 24/7 | Immediate |
| Email Support | 24/7 | Within 24 hours |
| Phone Support | 9:00-21:00 GMT | Immediate |
- Email: [email protected] for detailed inquiries requiring documentation
- Phone: +44 20 7946 0958 for urgent matters requiring immediate assistance
- Live chat available through account dashboard for real-time support
- All communications are encrypted and confidential per data protection requirements